Privacy Policy
Your Privacy Matters to Us
Last Updated: February 15, 2025
Introduction and Our Commitment
At zanqorevix, we understand that your financial data is among the most sensitive information you possess. This privacy policy explains how we collect, use, store, and protect your personal information when you use our financial analysis services. We're committed to transparency in all our data practices and ensuring you maintain complete control over your information.
This policy applies to all interactions with zanqorevix's services, including our website zanqorevix.com, analysis tools, reports, and any communication with our team. By using our services, you're trusting us with your information — and that's a responsibility we take seriously.
Information We Collect
Financial Analysis Data
When you engage our analysis services, we collect financial information necessary to provide meaningful insights. This includes transaction histories, account balances, investment portfolios, income statements, and expense records. We only collect data that's directly relevant to the analysis you've requested.
Personal Information
We collect basic contact information including your name, email address, phone number, and business address. For Australian clients, we may also collect your Australian Business Number (ABN) or Tax File Number (TFN) when required for compliance purposes.
Technical Information
- Browser type and version used to access our services
- Device information including operating system and screen resolution
- IP address and geographic location data
- Usage patterns and interaction data with our analysis tools
- Session duration and pages viewed during your visit
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Financial Analysis Services | Financial data, transaction records | Contract performance |
| Communication | Contact information | Legitimate business interest |
| Service Improvement | Usage data, feedback | Legitimate business interest |
| Legal Compliance | All relevant data | Legal obligation |
We never use your financial information for marketing purposes or share it with third parties for their commercial benefit. Your data is used exclusively to deliver the analysis services you've requested and to maintain our professional relationship with you.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have comprehensive rights regarding your personal information.
Access Your Data
You can request access to any personal information we hold about you. We'll provide this within 30 days of your request, free of charge for reasonable requests.
Correct Information
If any information we hold is inaccurate or outdated, you can request corrections. We'll update our records promptly and notify any third parties if necessary.
Delete Your Data
You can request deletion of your personal information, subject to any legal obligations we may have to retain certain records for compliance purposes.
Restrict Processing
You can ask us to limit how we use your information while we address any concerns you may have about accuracy or processing methods.
Data Security and Protection
Technical Safeguards
We employ bank-level encryption for all data transmission and storage. Your information is protected using AES-256 encryption, and all communications with our servers use TLS 1.3 protocol. Our systems undergo regular security audits and penetration testing.
Physical Security
Our servers are housed in certified data centres with 24/7 physical security, biometric access controls, and environmental monitoring. We maintain multiple backup locations to ensure data integrity and availability.
Access Controls
Access to your data is strictly limited to authorised personnel who require it for service delivery. All access is logged and monitored, and our team undergoes regular privacy and security training.
Data Sharing and Third Parties
We maintain strict control over your information and limit sharing to essential service providers only. Here's when and why we might share your data:
- Service Providers: We work with trusted technology partners for secure data storage and processing. These partners are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose information when required by Australian law, court orders, or regulatory authorities such as ASIC or the ATO.
- Business Protection: In rare cases, we may share information to protect our rights, property, or safety, or that of our clients or the public.
We never sell your personal information to third parties, and we never use your financial data for purposes other than providing our analysis services.
Data Retention and Disposal
We retain your information only as long as necessary to provide our services and meet our legal obligations. Our retention periods vary based on the type of information:
- Analysis project data: Retained for 7 years after project completion (Australian taxation requirements)
- Communication records: Retained for 3 years after last contact
- Technical logs: Retained for 12 months for security and troubleshooting purposes
- Marketing communications: Until you unsubscribe or request removal
When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods that make recovery impossible.
International Data Transfers
While we primarily store and process data within Australia, some of our service providers may operate internationally. When international transfers are necessary, we ensure appropriate safeguards are in place:
- Transfers only to countries with adequate privacy protections recognised by Australian law
- Contractual agreements ensuring equivalent privacy protection standards
- Regular audits of international service providers
- Ability to recall data from international locations upon request
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and understand how our services are used. We use several types of cookies:
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and choices
You can control cookie settings through your browser, though disabling essential cookies may affect website functionality. We don't use advertising or tracking cookies from third-party networks.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy periodically, especially before sharing sensitive financial information with us. Your continued use of our services after policy updates indicates your acceptance of the changes.